Michelle it the most knowledgable esthetician I have met, takes her time and really makes you feel your money has been well spent. Ingrid gives a fantastic foot massage with her pedi!! The facility is BEAUTIFUL and Quiet. The product selection is to the point and affordable.. with a little fun stuff thrown in, but doesnt make you feel like a walking wallet. Best decision I made in YEARS to go here, they are always warm and welcoming.